Navigating the ‘New Normal’ with Information Technology

19 November 2020 – It is an era of unprecedented changes and remote working is here to stay. With the COVID-19 measures put in place, iShine Cloud organised our first virtual Hosted Talk, catering to various professionals from the charity sector. Attendees heard from guest speakers, Mr Chan Chiou Hao, Chief Operating Officer of JustLogin and Check Point’s Chief Technology Officer of Asia Pacific, Mr Tony Jarvis, on the importance of building sustainable business continuity plans and being armed with safe and secure cybersecurity strategies for the ‘New Normal’.

As more charities start to adopt digital IT services to meet their operational needs, the team at iShine Cloud found it necessary for charities to better equip themselves with relevant IT knowledge to make informed decisions and navigate through the ‘New Normal’ with ease.

To kick start the programme, Chiou Hao gave us an overview of the current workplace, characterised by an increasingly dispersed workforce, in a gig economy of high tech-low touch corporate experience. As part of building any business continuity plans, he also advised organisations to measure employees’ engagement and wellness levels through good leadership.

Cloud and mobile security have taken precedence in the cyberworld today. It is undeniable that organisations should focus on protecting and keeping their network and data secure especially when working remotely. Tony urged organisations to be aware of all sorts of vulnerabilities in our digital devices and to prioritise our assets, making sure we have visibility in our operations.

Mr Silas Tan, Executive Director of Teen Challenge Singapore and an attendee of the Hosted Talk summarised that the changing ways of remote working can serve as benefits for the organisation and a means of retaining talents.

Silas commented, “The Talk helps my organisation to prepare the new workforce in the ‘new normal’, with new ways of managing and motivating our employees and stakeholders.”

Ms April Lee, Chairperson of Sembawang Family Service Centre, who has also attended the Talk, said “The talk was a chance to stock-take. Glad that both the speakers reiterated the importance of good leadership with emphasis on strategic planning, investing in hardware and software and seeing to it that processes are integrated to support working from home going forward.”

In our effort to inform and provide IT assistance to our charity counterparts, iShine Cloud will continue to partner with technology providers to support charities in their digitalisation journeys and to share important topics to meet their needs.